DHL

Free shipping on orders over EUR 150. When you shop with us, you will receive your order through DHL.

Delivery time

Delivery time is normally 1-3 working days after the package is sent from us. During periods of high demand, the delivery time may be somewhat longer. If you have not received your package within 12 days, you as a customer are responsible for contacting us. After one month, the item is considered delivered.

You are responsible for providing the correct e-mail and telephone number when ordering. Be aware that mail can end up in the spam filter, so you may want to check the spam.

I miss order confirmation

If you have not received an order confirmation by email shortly after you have confirmed your order, an error may have occurred with your purchase, and we ask you to contact customer service by email kundeservice.ctmh@4knits.com. Be aware that mail can end up in the spam filter, so you may want to check the spam.

What does shipping cost?

We offer free shipping on all orders over EUR 150.